The information in this article is universal for all our games.
If one of the following applies to you:
- You have discovered an issue with in-game functionality (key features disappearing/not working, etc)
- You have attempted solutions available in the General Troubleshooting guide, but your issue persists
- You think you've found an exploit
- You think you've found a bug
Please send us an email at support@resolutiongames.com. In your email, please include the following information:
- Device name
- Platform name
- If the problem occurs in multiplayer or not
- If the issue is linked to multiplayer, let us know how many people are playing and what are their devices (if you know)
- Attach any screenshots or video recordings that you think are relevant
- Describe the issue in as many details as possible. E.g., you can describe what you see, what the exact behaviors are, and if you get any notifications or pop-ups from the game.
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